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In good times and bad: Looking at the insurance landscape with Adam Gilroy

You could say insurance is Adam Gilroy’s intrinsic inheritance.

Gilroy’s late father, Nelson, started Capital Insurance Services in 1980, and Gilroy has been in the game 24 years. His mission, and favorite part of the job, is to serve others and know they are protected.

To say it’s been a challenge these past several years would be an understatement. Between his father — and mentor — passing and then the pandemic and resulting inflation causing a bit of mayhem in the industry, things haven’t always been easy.

However, Gilroy remains steadfast in his mission and has no plans to stop doing what he is doing. His goal now is to educate the public that things are a little bumpy, and there is no choice but to ride it out with some advice from your agent.

Insurance is not a topic in which the general public is well-versed. In fact, the insurance industry is feeling a bit of blowback from customers who feel the rising rates are simply an effort to profit.

A toxic stew of inflation, supply chain issues, growing weather-related calamities and more have increased the cost of disasters big and small — and those costs are being covered by premium hikes seen by homeowners, automobile drivers and businesspeople alike.

“When you’re talking property coverage, across the board — commercial or personal — inflation is causing that, supply issues are going to be causing that and climate change … bigger storms and wildfires,” said Gilroy, president of Capital Insurance Services in Lansing.

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