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Pandemic Practices

517 Magazine checked in with local health care providers about the adjustments they’ve made to keep employees and clients safe throughout the COVID-19 pandemic.

517 Magazine checked in with local health care providers about the adjustments they’ve made to keep employees and clients safe throughout the COVID-19 pandemic.

Susan Maples

Owner and Dentist at Dr. Susan Maples, DDS, in Holt

Dentistry has always provided a safe environment for patients. Our office has added the following new protocols to increase protection from any potential exposure to COVID:

  • Purifying the air in each room with a Molekule filtration system.
  • Using a virtual waiting room where patients are escorted directly from their vehicles to the treatment room.
  • Screening, hand sanitizing and temperature recording.
  • Use of oral pre-rinse CTx4.
  • Changing gowns after each procedure.
  • Wearing KN95 masks, eyewear and face shields.
  • Heat autoclave of all instruments.
  • Disinfecting of all surfaces.
  • Postponing hugs.

Heather Hanton

Owner and Medical Massage Therapist at Advance Medical Massage in East Lansing

We follow all guidelines recommended by the Federation of State Massage Therapy Boards, along with infection control recommendations made by the U.S. Centers for Disease Control and Prevention. We ask our clients for health information, specifically about potential exposure to COVID-19. We have them sign a consent form, and we use a no-touch thermal temperature screening process. All therapists and clients are wearing masks beginning, during and at the end of their treatments. We also have hand sanitizer in the reception area and other places to use as needed. After treatments we disinfect all massage tables, doors, chairs, stools and lotion bottles, and we open all windows to bring in fresh air to the room.

Megan Long

Registered Acupuncturist at Essential Wellness Group in Okemos

Like most others, we have added new protocols to ensure everyone’s safety. Masks are worn by staff and patients. To eliminate contact between patients, we schedule only one person at a time. We also schedule time between appointments for thorough cleaning. Checklists are used to make certain nothing is missed. Patients phone upon arrival and wait in the car until everything is ready. Additionally, hand sanitizer is used upon entering. Temperatures are taken and then a series of health questions are asked. Our No. 1 priority is making sure our clients feel comfortable and safe in our environment.


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