2021 Entrepreneurial Awards

Rich Adams

Rich Adams was a print and broadcast journalist for more than four decades. Now a freelance writer, Adams is an avid fan of his beloved Chicago Cubs and also enjoys spending time in the kitchen reconnecting with cooking and baking.

Articles by Rich Adams


Conversational AI Open True Dialogue with People

Have you ever called a customer service line and gotten a chatbot? That’s the “voice” on the other end of the call. Chatbots don’t always understand the issu…

Contactless Payment Methods Soar During Pandemic

COVID-19 has forced people to make lifestyle adjustments. Among those changes is how to pay for purchases. In the annual State of Retail Payments study, t…

Blank Slate to Transform into Village of Okemos

Drive along Okemos Road near Hamilton Road and there’s a void. Yet that emptiness is setting the stage for creation of a walkable downtown district. The $…

Lessons Learned a Year After Lockdown

One year ago, COVID-19 caused the wheels to come off Michigan’s economy. It wasn’t until June that the shutdown was lifted with specific restrictions. As …

Telemedicine Zooms During Pandemic

Since the COVID-19 pandemic struck last spring, we have added phrases to our vocabulary, such as social distancing and personal protective equipment. Anot…

Iconic Temple Building Gets New Life in Old Town

The Temple Building, which stood empty for a decade, is undergoing a resurrection. The structure at Cedar Street and East Cesar E. Chavez Avenue is being …

Full-Speed Ahead at Red Cedar Project

The structures going up across from Frandor Mall aren’t simply new housing and retail spaces. The construction is perceived as a way to strengthen the Lansin…

Winter Sports Shift This Season

Skiing, snowboarding and snowmobiling have always been popular sports in Michigan. This winter, changes caused by COVID-19 could compress the sports into slo…

Agribusiness Rolls with the Pandemic Punches

We consider many segments of our workforce as being essential during the pandemic — health care employees, essential retail workers, state employees, and tho…

Restaurants Pivot to Survive Pandemic’s Economic Effects

When COVID-19 prompted a ban on dine-in service for Michigan restaurants in March, restaurateurs found themselves facing a crisis Since then, 2,000 restau…

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