Our Word on the Street column has a fresh new voice this month. Taken over by 517 Business Account Executive Nicole Guinn, the column sent her into the field to ask timely questions tied to this month’s editorial theme. The focus? Women leaders, entrepreneurs and superstars who are shaping their industries and redefining success.

Chatum Taylor, member experience manager, Lake Trust Bank
What’s the defining trait of women who lead successfully today?
In a world increasingly defined by complexity and change, one trait stands out as essential for successful women leaders: authenticity. This quality transcends traditional leadership styles, inviting a more genuine connection with teams. For women in leadership, authenticity is a powerful tool that shapes organizational culture and drives success.
Authentic leaders have the remarkable ability to connect with their teams on a deeper level, building trust and collaboration. These leaders not only remain true to themselves but also inspire others to embrace their own uniqueness, fostering an environment where creativity and collaboration thrive.

Melissa Nay, director of membership and community engagement, Choose Lansing
What’s the defining trait of women who lead successfully today?
The defining trait of successful women leaders today is compassionate strength — the ability to lead with empathy while maintaining firm boundaries and confidence, never allowing themselves to be diminished or pushed aside.

Jeff Smith, producer, Reed Insurance Agency
What does leadership excellence look like for women right now?
To me, leadership excellence for women right now looks like strategic grit with heart. It’s combining sharp thinking, analyzing risks, spotting opportunities, planning ahead with the ability to connect on a human level and pushing through obstacles. In Michigan, where we deal with lake-effect snow claims one day and retirement planning the next, the standout women leaders stay calm under pressure, communicate straight, and make sure their people and clients feel supported. They don’t shy away from tough conversations or hard work; they tackle them head‐on while building trust and inclusion.

Erica Quealy, Deputy communications director, Michigan Department of Labor and Economic Opportunity
What’s the defining trait of women who lead successfully today?
All great leaders should have a strong balance of empathy and commitment to lifting others up. When we focus on making sure those we lead have the tools, support and encouragement to succeed, we get a ripple effect of benefits. I think women, in particular, have an innate ability to lead with these traits and foster an inclusive and thriving culture.

Steve Japinga, senior vice president of public affairs, Lansing Regional Chamber of Commerce
What does leadership excellence look like for women right now?
Leadership excellence looks like building trust, delivering results and creating space for others to succeed. It is reflected in women who lead with authenticity, navigate complex challenges, and make a lasting impact in their workplaces and communities.

Katrina Hofsetter, attorney, Cornerstone Legal PLLC
What’s a defining trait of women who lead successfully today?
Vulnerability. No one woman is capable of successfully doing everything. True leaders acknowledge their strengths and weaknesses, then surround themselves with support staff who come to the table capable of excelling where their leader cannot. This type of cohesive team will only succeed when the leader is vulnerable — and both asks for help and then steps back to allow their support staff to rise and shine.






